I have been blown away by the fantastic service during my time at Citizen M. Ali G, Victor, Natalie, and Troy to name a few have amazed we with their world class service. Every member of staff has been nothing short of perfect regarding service, kindness, attitude, and professionalism. The room itself is stylish and couldn’t be cleaner. Could not recommend this hotel highly enough. Will certainly be staying here in all my future London stays. Fiquei impressionado com o serviço fantástico durante meu tempo no Citizen M. Ali G, Victor, Natalie e Troy, para citar alguns, nos surpreenderam com seu serviço de classe mundial. Cada membro da equipe foi nada menos que perfeito em relação ao serviço, gentileza, atitude e profissionalismo. A sala em si é elegante e não poderia ser mais limpa. Não poderia recomendar este hotel altamente o suficiente. Certamente ficarei aqui em todas as minhas futuras estadias em Londres.
starstarstarstarstar Charlie Cumming
Quartos pequenos e estreitos. O banheiro se parece com o que você encontra em aviões. Já o hall é muito bonito: sofás, mesas... tudo muito voltado para criar sociabilidade entre os hóspedes. A localização é boa pois fica perto do ponto de ônibus (Victoria) e do metrô. Além disso, está perto de muitos locais de interesse.
starstarstar Arturo Crispino
I have been blown away by the fantastic service during my time at Citizen M. Ali G, Victor, Natalie, and Troy to name a few have amazed we with their world class service. Every member of staff has been nothing short of perfect regarding service, kindness, attitude, and professionalism. The room itself is stylish and couldn’t be cleaner. Could not recommend this hotel highly enough. Will certainly be staying here in all my future London stays.
starstarstarstarstar Charlie Cumming
An amazing hotel, very conveniently located near Victoria station. Rooms are not big, but cleverly designed and very well equipped and maintained. The beds are large and very comfortable. What also makes this hotel special is the friendly and attentive staff, that goes above and beyond to make your stay as pleasant as can be, by attending to any need and helping out when needed. The price is very reasonable, and the value for money is very high. One of those few times when reality exceeds expectations. Highly recommended! Um hotel incrível, muito convenientemente localizado perto da estação Victoria. Os quartos não são grandes, mas inteligentemente projetados e muito bem equipados e mantidos. As camas são grandes e muito confortáveis. O que também torna este hotel especial é a equipe simpática e atenciosa, que faz de tudo para tornar a sua estadia o mais agradável possível, atendendo a qualquer necessidade e ajudando quando necessário. O preço é muito razoável, e o valor para o dinheiro é muito alto. Uma daquelas poucas vezes em que a realidade supera as expectativas. Altamente recomendado!
starstarstarstarstar Tomer Karni
La situación es estupenda. Esta al lado de la estacion Victoria y se puede ir andando a muchos sitios de interés turístico en poco tiempo. Las habitaciones son pequeñas pero muy bien aprovechado el espacio. Todas tienen camas dobles. Domótica en la habitación. Lo recomiendo.
starstarstarstar R G
Vine por primera vez a Londres a visitar a mi hijo que esta en universidad. Desde que llegamos la atención fue fantástica. 1) La ubicación es perfecta (todo queda cerca) 2) Tienes restaurantes cerca buenísimos. 3) La barra esta abierta 24 horas para los huéspedes. 4) El desayuno nutritivo y completo. 5) El servicio de primera, desde el trato, limpieza y organización. 6) El cuarto es muy moderno, tecnológico, juvenil y acogedor. Puedes manejarlo todo desde la tableta.Me sorprendió mucho que en uno de los días de mi estancia era mi cumpleaños. Me cantaron con velas y bizcocho. Un detallazo, cuando se esta lejos del resto se la familia estas cosas complementan.Vengo en navidad nuevamente con toda la familia y quiero hospedarme nuevamente en el mismo hotel.
starstarstarstarstar Yesabel Cruz Flores
Hotel moderno y sorprendente en cuanto a decoración y diseño. Funcional y divertido. Desayuno variado. Personal amable, a la altura de las expectativas en UK.Habitaciones:espacio escaso para dos personas. Entrada a wc y ducha estrecho y poco funcional con el lavabo afuera sin toallero para la toalla. Amenities de calidad. El aire acondicionado no se puede apagar, a pesar de poder controlarlo todo desde la tablet de la habitación: solo se puede colocar en modo automático. Ambas noches lo notaba en la cara y en los brazos al sacarlos de debajo del edredón… resultaba molesto y debido a eso mis noches no tuvieron el sueño reparador que habría necesitado. La cama está encajada entre dos paredes y yo no vi forma de abrir una ventana, con lo cuál, no sé qué ventilación puede tener la habitación. Localizado muy cerca de Victoria Station, hace que sea un buen punto de partida para conocer a pie muchas zonas emblemáticas de Londres.
starstarstar Ele S
An amazing hotel, very conveniently located near Victoria station. Rooms are not big, but cleverly designed and very well equipped and maintained. The beds are large and very comfortable. What also makes this hotel special is the friendly and attentive staff, that goes above and beyond to make your stay as pleasant as can be, by attending to any need and helping out when needed. The price is very reasonable, and the value for money is very high. One of those few times when reality exceeds expectations. Highly recommended!
starstarstarstarstar Tomer Karni
Muy colorido. Divertido y muy bien ubicado. Frente a la Estación Victoria. Con bares cercanos.
starstarstarstarstar Dra Paz Georgina
Una buena elección. Situado al lado de la estación Victoria. Las habitaciones puede que no sean muy grandes, pero no Dan sensación de agobio. La cama súper cómoda. El desayuno muy bueno y el personal súper amable. Es la segunda vez que me alojó en un hotel de esta cadena y sin duda repetiré.
starstarstarstarstar Beatriz
A new cool hotel in London. Near the Victoria station (Five minutes walk with luggage) and close to many tourist sites. Very nicely decorated rooms with Amazing colors . At the entrance to the hotel there is an amazing lobby with a spectacularly decorated bar. A small room but it has everything you need. Computer stand and armchair. A bed with storage drawers , Safe box , hair dryer and small refrigerator . Everything worked spot on in the room. staff made us feel totally welcome. Um novo hotel legal em Londres. Perto da estação Victoria (cinco minutos a pé com bagagem) e perto de muitos pontos turísticos. Quartos muito bem decorados com cores incríveis. Na entrada do hotel há um lobby incrível com um bar espetacularmente decorado. Um quarto pequeno, mas tem tudo o que você precisa. Suporte e poltrona para computador. Uma cama com gavetas, cofre, secador de cabelo e um pequeno frigorífico. Tudo funcionou perfeitamente no quarto. a equipe nos fez sentir totalmente bem-vindos.
starstarstarstarstar Hla M
(+) Everything was perfect. Rooms had enough space they were clean, you can get extra cleaning if you want from the app. It is a perfect comfortable and clean space to stay. Location is wonderful. It’s a different hotel experience and style then you used to but this doesn’t mean bad. The rooms are compact, but have fun stuff like colourful lights, tablet control and new furniture. I also feel very safe as a woman travelling alone. (-) They could put kettles in rooms. The corridors smelled bad. Not suitable for two colleagues or friends to stay in the same room as there is only thin curtain and glass between the toilet/bathroom and bed. But lovely to stay alone, mother-daughter, couple or sisters type of pairs that you won’t mind the lack of privacy (+) Estava tudo perfeito. Os quartos tinham espaço suficiente, eles estavam limpos, você pode obter limpeza extra, se quiser, no aplicativo. É um espaço perfeito, confortável e limpo para ficar. Localização é maravilhosa. É uma experiência e um estilo de hotel diferente do que você costumava, mas isso não significa ruim. Os quartos são compactos, mas têm coisas divertidas como luzes coloridas, controle de tablet e móveis novos. Também me sinto muito segura como mulher viajando sozinha. (-) Poderiam colocar chaleiras nos quartos. Os corredores cheiravam mal. Não é adequado para dois colegas ou amigos ficarem no mesmo quarto, pois há apenas cortina fina e vidro entre o banheiro / banheiro e a cama. Mas adorável ficar sozinho, mãe-filha, casal ou irmãs tipo de pares que você não se importará com a falta de privacidade
starstarstarstarstar Aysha
A new cool hotel in London. Near the Victoria station (Five minutes walk with luggage) and close to many tourist sites. Very nicely decorated rooms with Amazing colors . At the entrance to the hotel there is an amazing lobby with a spectacularly decorated bar. A small room but it has everything you need. Computer stand and armchair. A bed with storage drawers , Safe box , hair dryer and small refrigerator . Everything worked spot on in the room. staff made us feel totally welcome. Un nuevo hotel cool en Londres. Cerca de la estación Victoria (Cinco minutos andando con equipaje) y cerca de muchos sitios turísticos. Habitaciones muy bien decoradas con colores increíbles. A la entrada del hotel hay un sorprendente lobby con un bar espectacularmente decorado. Una habitación pequeña pero tiene todo lo necesario. Soporte para computadora y sillón. Una cama con cajones de almacenamiento, caja de seguridad, secador de pelo y nevera pequeña. Todo funcionó perfectamente en la habitación. El personal nos hizo sentir totalmente bienvenidos.
starstarstarstarstar Hla M
Would expect more from a newer citizen M location. Having stayed at other locations before, I love the concept of the hotel and the comfy large beds. Unfortunately, the iPad in my room was broken, the shower had a high pressure leak that sprayed out towards the bathroom and the blackout blind would not work (crumpled and jammed). Was able to change rooms on the second night of a three night stay. The location is great and the staff were very kind.
starstar Chloe Mansfield
(+) Everything was perfect. Rooms had enough space they were clean, you can get extra cleaning if you want from the app. It is a perfect comfortable and clean space to stay. Location is wonderful. It’s a different hotel experience and style then you used to but this doesn’t mean bad. The rooms are compact, but have fun stuff like colourful lights, tablet control and new furniture. I also feel very safe as a woman travelling alone.
(-) They could put kettles in rooms. The corridors smelled bad.
Not suitable for two colleagues or friends to stay in the same room as there is only thin curtain and glass between the toilet/bathroom and bed. But lovely to stay alone, mother-daughter, couple or sisters type of pairs that you won’t mind the lack of privacy
starstarstarstarstar Aysha
A new cool hotel in London. Near the Victoria station (Five minutes walk with luggage) and close to many tourist sites. Very nicely decorated rooms with Amazing colors .
At the entrance to the hotel there is an amazing lobby with a spectacularly decorated bar.
A small room but it has everything you need. Computer stand and armchair. A bed with storage drawers , Safe box , hair dryer and small refrigerator .
Everything worked spot on in the room.
staff made us feel totally welcome.
starstarstarstarstar Hla M
Very modern hotel in the heart of London. It is walking distance to Victoria Station and most of the tourist sites. Super clean rooms and storage solutions to compensate for the size of the room although I never felt like I needed more space. The workers are also super nice and helpful. My favourite things were the sheets and pillows and the night blinds that turns the room pitch black even if there’s daylight outside. Hotel muito moderno no coração de Londres. Fica a uma curta caminhada da Estação Victoria e da maioria dos locais turísticos. Salas super limpas e soluções de armazenamento para compensar o tamanho da sala, embora nunca senti que precisava de mais espaço. Os trabalhadores também são super simpáticos e prestativos. Minhas coisas favoritas eram os lençóis e travesseiros e as persianas noturnas que deixam o quarto escuro, mesmo que haja luz do dia lá fora.
starstarstarstarstar Abena
Very modern hotel in the heart of London. It is walking distance to Victoria Station and most of the tourist sites. Super clean rooms and storage solutions to compensate for the size of the room although I never felt like I needed more space. The workers are also super nice and helpful. My favourite things were the sheets and pillows and the night blinds that turns the room pitch black even if there’s daylight outside.
starstarstarstarstar Abena
Fantastic welcoming staff, first rate. Similar in idea to the Premier Hub concept but more expensive. Great location, room worked well as brand new. Only a plastic beaker in each room, no bottle opener of drinking glasses etc. No iron or ironing board available in your room or by request, there is a communal ironing room on each floor but not ideal if you are wearing the trousers that you want to iron. Equipe acolhedora fantástica, primeira taxa. Semelhante em ideia ao conceito Premier Hub, mas mais caro. Ótima localização, quarto funcionou bem como novo. Apenas um copo de plástico em cada quarto, nenhum abridor de garrafas de copos etc. Não há ferro ou tábua de passar roupa disponível no seu quarto ou mediante solicitação, há uma sala de engomar comum em cada andar, mas não é ideal se você estiver usando as calças que deseja para passar a ferro.
starstarstar Lee Smith
the rooms are super cozy and have super convenient controls from the app. The hotel overall is very comfortable, in a great location and affordable considering what other hotels can offer you at the same price. The staff was super nice and everything was quick and easy in terms of checking in and out. The only thing I would comment on is the cleaning service regarding the bathroom, in my opinion was a bit superficial, but overall the room is clean, no problems with that. I highly recommend citizen m! os quartos são super aconchegantes e possuem controles super práticos do app. O hotel em geral é muito confortável, em uma ótima localização e acessível considerando o que outros hotéis podem oferecer pelo mesmo preço. A equipe foi super agradável e tudo foi rápido e fácil em termos de check-in e check-out. A única coisa que eu gostaria de comentar é o serviço de limpeza em relação ao banheiro, na minha opinião foi um pouco superficial, mas no geral o quarto é limpo, sem problemas com isso. Eu recomendo cidadão m!
starstarstarstar Margherita Manca
Fantastic welcoming staff, first rate. Similar in idea to the Premier Hub concept but more expensive. Great location, room worked well as brand new. Only a plastic beaker in each room, no bottle opener of drinking glasses etc. No iron or ironing board available in your room or by request, there is a communal ironing room on each floor but not ideal if you are wearing the trousers that you want to iron. Fantástico personal acogedor, de primera clase. Similar en idea al concepto Premier Hub pero más caro. Excelente ubicación, la habitación funcionaba bien como nueva. Solo un vaso de plástico en cada habitación, sin abrebotellas de vasos, etc. No hay plancha ni tabla de planchar disponibles en su habitación o bajo petición, hay una sala de planchado común en cada piso, pero no es ideal si lleva los pantalones que desea. planchar.
starstarstar Lee Smith
the rooms are super cozy and have super convenient controls from the app. The hotel overall is very comfortable, in a great location and affordable considering what other hotels can offer you at the same price. The staff was super nice and everything was quick and easy in terms of checking in and out. The only thing I would comment on is the cleaning service regarding the bathroom, in my opinion was a bit superficial, but overall the room is clean, no problems with that. I highly recommend citizen m! las habitaciones son súper acogedoras y tienen controles súper convenientes desde la aplicación. El hotel en general es muy cómodo, en una excelente ubicación y asequible teniendo en cuenta lo que otros hoteles pueden ofrecerle al mismo precio. El personal fue súper agradable y todo fue rápido y fácil en términos de registro y salida. Lo único que comentaría es el servicio de limpieza con respecto al baño, en mi opinión fue un poco superficial, pero en general la habitación está limpia, sin problemas con eso. ¡Recomiendo encarecidamente al ciudadano m!
starstarstarstar Margherita Manca
the rooms are super cozy and have super convenient controls from the app. The hotel overall is very comfortable, in a great location and affordable considering what other hotels can offer you at the same price. The staff was super nice and everything was quick and easy in terms of checking in and out. The only thing I would comment on is the cleaning service regarding the bathroom, in my opinion was a bit superficial, but overall the room is clean, no problems with that. I highly recommend citizen m!
starstarstarstar Margherita Manca
Fantastic welcoming staff, first rate. Similar in idea to the Premier Hub concept but more expensive. Great location, room worked well as brand new. Only a plastic beaker in each room, no bottle opener of drinking glasses etc. No iron or ironing board available in your room or by request, there is a communal ironing room on each floor but not ideal if you are wearing the trousers that you want to iron.
starstarstar Lee Smith
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