Highly recommend this place for the extraordinary and outstanding hospitality of the entire restaurant staff. I am a frequent traveller along with my family and don't get impressed so easily, but extraordinary customer service provided by the staff here has really touched us. It was a classic customer delight scenario. We will be back for sure for such a great ambience and stand out hospitality .😀😘 Recomendo este lugar pela extraordinária e excepcional hospitalidade de toda a equipe do restaurante. Sou um viajante frequente junto com minha família e não me impressiono tão facilmente, mas o extraordinário atendimento ao cliente prestado pela equipe aqui realmente nos tocou. Era um cenário clássico de satisfação do cliente. Voltaremos com certeza por um ambiente tão bom e uma hospitalidade diferenciada. 😀😘
starstarstarstarstar Sneha Nair
Highly recommend this place for the extraordinary and outstanding hospitality of the entire restaurant staff. I am a frequent traveller along with my family and don't get impressed so easily, but extraordinary customer service provided by the staff here has really touched us. It was a classic customer delight scenario. We will be back for sure for such a great ambience and stand out hospitality .😀😘 Recomiendo encarecidamente este lugar por la hospitalidad extraordinaria y sobresaliente de todo el personal del restaurante. Soy un viajero frecuente junto con mi familia y no me impresiono tan fácilmente, pero el extraordinario servicio al cliente brindado por el personal aquí realmente nos conmovió. Era un escenario clásico del deleite del cliente. Seguro que volveremos por un gran ambiente y destacamos la hospitalidad. 😀😘
starstarstarstarstar Sneha Nair
Highly recommend this place for the extraordinary and outstanding hospitality of the entire restaurant staff.
I am a frequent traveller along with my family and don't get impressed so easily, but extraordinary customer service provided by the staff here has really touched us. It was a classic customer delight scenario. We will be back for sure for such a great ambience and stand out hospitality .😀😘
starstarstarstarstar Sneha Nair
Went there for dinner buffet. Location and ambience are good. Service is good. Buffet food variety and spread are strictly average, and does not in anyway justify the price charged, which is close to 1800/- per person. Fui lá para o buffet de jantar. Localização e ambiente são bons. O serviço é bom. A variedade e a distribuição dos alimentos do buffet são estritamente médias e não justificam de forma alguma o preço cobrado, que é próximo a 1800 / - por pessoa.
starstarstar Vivek Krishna
Went there for dinner buffet. Location and ambience are good. Service is good. Buffet food variety and spread are strictly average, and does not in anyway justify the price charged, which is close to 1800/- per person. Fui allí para la cena buffet. La ubicación y el ambiente son buenos. El servicio es bueno. La variedad y la distribución de la comida del buffet son estrictamente promedio y de ninguna manera justifican el precio cobrado, que está cerca de 1800 / - por persona.
starstarstar Vivek Krishna
Went there for dinner buffet. Location and ambience are good. Service is good. Buffet food variety and spread are strictly average, and does not in anyway justify the price charged, which is close to 1800/- per person.
starstarstar Vivek Krishna
This is an excellent investment and my hope is that it will eventually pay the owners off.The general feel is that the property sits in an extremely compact piece of land. The hotel has literally no space for walkways and garden. Este é um excelente investimento e a minha esperança é que acabe por compensar os proprietários.A sensação geral é que a propriedade fica em um terreno extremamente compacto. O hotel literalmente não tem espaço para passarelas e jardim.
starstarstarstar Kiiya, JK
Average hotel, no real value except to stay here like a lodge. Breakfast is awful. They are trying to pull off the “courtyard Marriott” is our competition vibe, but they are miles away from anything even remotely close.The room service dropped the line on me twice and didn’t call back…Trivandrum deserves better. Hotel médio, sem valor real, exceto para ficar aqui como um chalé. O café da manhã é horrível. Eles estão tentando fazer com que o “pátio Marriott” seja nossa vibração de competição, mas estão a quilômetros de distância de qualquer coisa remotamente próxima.O serviço de quarto caiu duas vezes na minha cara e não ligou de volta...Trivandrum merece melhor.
starstar Ishwaran Sundar
This is an excellent investment and my hope is that it will eventually pay the owners off.The general feel is that the property sits in an extremely compact piece of land. The hotel has literally no space for walkways and garden. Esta es una excelente inversión y mi esperanza es que eventualmente les pague a los propietarios.La sensación general es que la propiedad se encuentra en un terreno extremadamente compacto. El hotel literalmente no tiene espacio para pasillos y jardines.
starstarstarstar Kiiya, JK
Average hotel, no real value except to stay here like a lodge. Breakfast is awful. They are trying to pull off the “courtyard Marriott” is our competition vibe, but they are miles away from anything even remotely close.The room service dropped the line on me twice and didn’t call back…Trivandrum deserves better. Hotel promedio, sin valor real excepto quedarse aquí como un albergue. El desayuno es horrible. Están tratando de sacar el "patio Marriott" que es nuestro ambiente de competencia, pero están a millas de distancia de cualquier cosa que esté remotamente cerca.El servicio de habitaciones me cortó la línea dos veces y no me devolvió la llamada...Trivandrum se merece algo mejor.
starstar Ishwaran Sundar
Average hotel, no real value except to stay here like a lodge. Breakfast is awful. They are trying to pull off the “courtyard Marriott” is our competition vibe, but they are miles away from anything even remotely close.
The room service dropped the line on me twice and didn’t call back…
Trivandrum deserves better.
starstar Ishwaran Sundar
This is an excellent investment and my hope is that it will eventually pay the owners off.
The general feel is that the property sits in an extremely compact piece of land. The hotel has literally no space for walkways and garden.
starstarstarstar Kiiya, JK
City Centre, close to the main attractions and yet located in a silently busy backlane. The rooftop infinity pool gives an uninterrupted expanded city and sea view of this undiscovered city. Very courteous staff and service and best in class food spreads. Centro da cidade, perto das principais atrações e ainda localizado em uma rua silenciosamente movimentada. A piscina infinita na cobertura oferece uma vista ininterrupta da cidade expandida e do mar desta cidade desconhecida. Equipe e serviço muito cortês e o melhor da classe se espalha.
starstarstarstarstar Kavya Tolia
City Centre, close to the main attractions and yet located in a silently busy backlane. The rooftop infinity pool gives an uninterrupted expanded city and sea view of this undiscovered city. Very courteous staff and service and best in class food spreads. Centro de la ciudad, cerca de las principales atracciones y, sin embargo, ubicado en una calle secundaria silenciosamente concurrida. La piscina infinita en la azotea ofrece una vista ininterrumpida de la ciudad ampliada y el mar de esta ciudad por descubrir. El personal y el servicio son muy amables y la mejor comida para untar de su clase.
starstarstarstarstar Kavya Tolia
City Centre, close to the main attractions and yet located in a silently busy backlane.
The rooftop infinity pool gives an uninterrupted expanded city and sea view of this undiscovered city.
Very courteous staff and service and best in class food spreads.
starstarstarstarstar Kavya Tolia
Location is Perfect. Unfortunately the rooms are extremely compact. My 2 stars for the cleanliness and cleaning staffs. I was disappointed by the service, specially at the breakfast buffet. I stayed for 3 days and every day the food quality and service by the staffs at the buffet was bad. I had to ask 3 times to clean up a table so that I can sit there. Staffs are fumbling when you ask something - I hope they get better trainings for customer service. I could also feel that they were attending only selected guests and asking for their needs. I don't think I will go there again to waste my money. It was not worth. I hope that the feedback from guests are acknowledged and improvements will be introduced soon to meet the Taj standards. Good luck Localização é perfeita. Infelizmente, os quartos são extremamente compactos. Minhas 2 estrelas para as equipes de limpeza e limpeza. Fiquei decepcionado com o serviço, especialmente no buffet de pequeno-almoço. Fiquei por 3 dias e todos os dias a qualidade da comida e o serviço dos funcionários do buffet eram ruins. Eu tive que pedir 3 vezes para limpar uma mesa para que eu pudesse sentar lá. Os funcionários se atrapalham quando você pergunta algo - espero que eles recebam treinamentos melhores para atendimento ao cliente. Eu também podia sentir que eles estavam atendendo apenas convidados selecionados e pedindo suas necessidades. Eu não acho que vou lá novamente para desperdiçar meu dinheiro. Não valeu a pena. Espero que o feedback dos hóspedes seja reconhecido e melhorias sejam introduzidas em breve para atender aos padrões do Taj. Boa sorte
starstar Suvi V
Location is Perfect. Unfortunately the rooms are extremely compact. My 2 stars for the cleanliness and cleaning staffs. I was disappointed by the service, specially at the breakfast buffet. I stayed for 3 days and every day the food quality and service by the staffs at the buffet was bad. I had to ask 3 times to clean up a table so that I can sit there. Staffs are fumbling when you ask something - I hope they get better trainings for customer service. I could also feel that they were attending only selected guests and asking for their needs. I don't think I will go there again to waste my money. It was not worth. I hope that the feedback from guests are acknowledged and improvements will be introduced soon to meet the Taj standards. Good luck La ubicación es perfecta. Desafortunadamente, las habitaciones son extremadamente compactas. Mis 2 estrellas por la limpieza y el personal de limpieza. Me decepcionó el servicio, especialmente en el buffet de desayuno. Estuve 3 días y todos los días la calidad de la comida y el servicio del personal en el buffet era malo. Tuve que pedir 3 veces que limpiaran una mesa para poder sentarme allí. El personal se tambalea cuando pregunta algo. Espero que obtengan mejores capacitaciones para el servicio al cliente. También pude sentir que estaban atendiendo solo a invitados seleccionados y preguntando por sus necesidades. No creo que vaya allí de nuevo para gastar mi dinero. No valió la pena. Espero que se reconozcan los comentarios de los huéspedes y que pronto se introduzcan mejoras para cumplir con los estándares del Taj. Buena suerte
starstar Suvi V
Location is Perfect. Unfortunately the rooms are extremely compact. My 2 stars for the cleanliness and cleaning staffs.
I was disappointed by the service, specially at the breakfast buffet. I stayed for 3 days and every day the food quality and service by the staffs at the buffet was bad. I had to ask 3 times to clean up a table so that I can sit there. Staffs are fumbling when you ask something - I hope they get better trainings for customer service.
I could also feel that they were attending only selected guests and asking for their needs.
I don't think I will go there again to waste my money. It was not worth. I hope that the feedback from guests are acknowledged and improvements will be introduced soon to meet the Taj standards. Good luck
starstar Suvi V
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