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star star star 8845 West Road, In Houston, Houston, Texas 77064, United States
Hotel ok. The elevator always smells funny . We parked in back right under camera . Woke up to our truck being broken into . Not the hotels fault, the issue is we parked there being that the hotel says the camera is 24/7 , went to desk and they said the cameras don’t work on the whole outside! If we were aware we would’ve parked elsewhere. Hotel ok. O elevador sempre cheira estranho. Estacionamos atrás, bem embaixo da câmera. Acordei com nosso caminhão sendo arrombado. Não é culpa do hotel, o problema é que estacionamos lá sendo que o hotel diz que a câmera é 24 horas por dia, 7 dias por semana, foi até a mesa e disseram que as câmeras não funcionam do lado de fora! Se soubéssemos, teríamos estacionado em outro lugar.
This place overall was Very nice. Service was great. Jarel and Matt were helpful! The Rooms were very well-equipped and visually appealing. My only issue was in my room, the shower could have been better cleaned and the toilet seat had a tad of dried pee from the last visitor sooooo that was unpleasant 😕 I would only suggest better attention to detail when cleaning the bathrooms but I would ABSOLUTELY stay again! Este lugar em geral foi muito bom. O serviço foi ótimo. Jarel e Matt foram úteis! Os quartos eram muito bem equipados e visualmente atraentes. Meu único problema era no meu quarto, o chuveiro poderia ter sido melhor limpo e o assento do vaso sanitário tinha um pouco de xixi seco do último visitante muuuito desagradável? fique de novo!
This place overall was Very nice. Service was great. Jarel and Matt were helpful! The Rooms were very well-equipped and visually appealing. My only issue was in my room, the shower could have been better cleaned and the toilet seat had a tad of dried pee from the last visitor sooooo that was unpleasant 😕 I would only suggest better attention to detail when cleaning the bathrooms but I would ABSOLUTELY stay again! Este lugar en general fue muy agradable. El servicio fue excelente. ¡Jarel y Matt fueron útiles! Las habitaciones estaban muy bien equipadas y visualmente atractivas. Mi único problema fue en mi habitación, la ducha podría haberse limpiado mejor y el asiento del inodoro tenía un poco de orina seca del último visitante, así que fue desagradable. Solo sugeriría una mejor atención a los detalles al limpiar los baños, pero lo haría ABSOLUTAMENTE. quédate de nuevo!
Hotel ok. The elevator always smells funny . We parked in back right under camera . Woke up to our truck being broken into . Not the hotels fault, the issue is we parked there being that the hotel says the camera is 24/7 , went to desk and they said the cameras don’t work on the whole outside! If we were aware we would’ve parked elsewhere. Hotel bien. El ascensor siempre huele raro. Aparcamos atrás justo debajo de la cámara. Me desperté con nuestro camión siendo asaltado. No es culpa del hotel, el problema es que estacionamos allí porque el hotel dice que la cámara está disponible las 24 horas, los 7 días de la semana, fue al escritorio y dijeron que las cámaras no funcionan en todo el exterior. Si hubiéramos sido conscientes, habríamos estacionado en otro lugar.
This place overall was Very nice. Service was great. Jarel and Matt were helpful! The Rooms were very well-equipped and visually appealing. My only issue was in my room, the shower could have been better cleaned and the toilet seat had a tad of dried pee from the last visitor sooooo that was unpleasant 😕 I would only suggest better attention to detail when cleaning the bathrooms but I would ABSOLUTELY stay again!
Hotel ok. The elevator always smells funny . We parked in back right under camera . Woke up to our truck being broken into . Not the hotels fault, the issue is we parked there being that the hotel says the camera is 24/7 , went to desk and they said the cameras don’t work on the whole outside! If we were aware we would’ve parked elsewhere.
Merely ok, no soap provided in room, breakfast was sub-par for a provided breakfast, bed was like a board and didn’t sleep well. Just a barely ok experience, would not recommend. Apenas ok, sem sabonete no quarto, o café da manhã estava abaixo da média para um café da manhã fornecido, a cama era como uma tábua e não dormia bem. Apenas uma experiência mal ok, não recomendaria.
Merely ok, no soap provided in room, breakfast was sub-par for a provided breakfast, bed was like a board and didn’t sleep well. Just a barely ok experience, would not recommend.
Merely ok, no soap provided in room, breakfast was sub-par for a provided breakfast, bed was like a board and didn’t sleep well. Just a barely ok experience, would not recommend. Simplemente está bien, no se proporcionó jabón en la habitación, el desayuno estaba por debajo de la media para un desayuno provisto, la cama era como una tabla y no se dormía bien. Solo una experiencia apenas aceptable, no lo recomendaría.
By far a dissapointment to JW Marriott and what him and his family stands for. The worst Marriott experience ever and I haven't even checked in yet. I am flying from Florida to Houston and my reservations is already confirmed but they refuse to allow my wife and daughter to check in so I call my rewards holine and they added my wife's name so now my wife goes to check in and instead of jus an incidental fee they charge her for more than what I initially paid for the entire stay telling her the reservations wasn't paid for yet my card was charged and I also checked online. To make it worst after I called and added her to my reservations they still told her she was not on it. Very frustrating knowing her and my daughter was tired already and needed to settle in. This made my whole trip the worst trip ever!!! De longe, uma decepção para JW Marriott e o que ele e sua família representam. A pior experiência do Marriott de todos os tempos e ainda nem fiz o check-in. Estou voando da Flórida para Houston e minhas reservas já estão confirmadas, mas eles se recusam a permitir que minha esposa e filha façam o check-in, então chamo minhas recompensas de holine e eles adicionaram o nome da minha esposa, então agora minha esposa vai fazer o check-in e, em vez de apenas um taxa incidental eles cobram dela por mais do que eu inicialmente paguei por toda a estadia dizendo a ela que as reservas não foram pagas ainda meu cartão foi cobrado e eu também verifiquei online. Para piorar, depois que liguei e a adicionei às minhas reservas, eles ainda disseram que ela não estava nele. Muito frustrante saber que ela e minha filha já estavam cansadas e precisavam se acomodar. Isso fez de toda a minha viagem a pior viagem de todos os tempos!!!
By far a dissapointment to JW Marriott and what him and his family stands for. The worst Marriott experience ever and I haven't even checked in yet. I am flying from Florida to Houston and my reservations is already confirmed but they refuse to allow my wife and daughter to check in so I call my rewards holine and they added my wife's name so now my wife goes to check in and instead of jus an incidental fee they charge her for more than what I initially paid for the entire stay telling her the reservations wasn't paid for yet my card was charged and I also checked online. To make it worst after I called and added her to my reservations they still told her she was not on it. Very frustrating knowing her and my daughter was tired already and needed to settle in. This made my whole trip the worst trip ever!!! De lejos, una decepción para JW Marriott y lo que él y su familia representan. La peor experiencia de Marriott y aún no me he registrado. Estoy volando de Florida a Houston y mis reservas ya están confirmadas, pero se niegan a permitir que mi esposa y mi hija se registren, así que llamo a mi holine de recompensas y agregaron el nombre de mi esposa, así que ahora mi esposa va a registrarse y en lugar de solo un tarifa incidental que le cobran por más de lo que pagué inicialmente por toda la estadía diciéndole que las reservas no se pagaron pero se cargó mi tarjeta y también verifiqué en línea. Para empeorar las cosas, después de que llamé y la agregué a mis reservas, todavía le dijeron que no estaba en ella. Muy frustrante saber que ella y mi hija ya estaban cansadas y necesitaban acomodarse. ¡Esto hizo que todo mi viaje fuera el peor viaje de mi vida!
By far a dissapointment to JW Marriott and what him and his family stands for. The worst Marriott experience ever and I haven't even checked in yet. I am flying from Florida to Houston and my reservations is already confirmed but they refuse to allow my wife and daughter to check in so I call my rewards holine and they added my wife's name so now my wife goes to check in and instead of jus an incidental fee they charge her for more than what I initially paid for the entire stay telling her the reservations wasn't paid for yet my card was charged and I also checked online. To make it worst after I called and added her to my reservations they still told her she was not on it. Very frustrating knowing her and my daughter was tired already and needed to settle in. This made my whole trip the worst trip ever!!!
Love it , The lady named Ariel at the front, is great! She is very Kind, patient and understanding.When I first came to the hotel my room was very clean , no holes in the wall, no scratches on the dinning table and the room came with cups, bowls , plates, pots, pans and kitchen utensils. Thank god I didn't have to go all the way down to the front to ask them but I have been staying here for a few days due to my house being burnt down and so far I love it here Adoro, a senhora chamada Ariel na frente, é ótima! Ela é muito gentil, paciente e compreensiva. Quando cheguei ao hotel, meu quarto estava muito limpo, sem buracos na parede, sem arranhões na mesa de jantar e o quarto veio com xícaras, tigelas, pratos, panelas, frigideiras e cozinha utensílios. Graças a Deus eu não tive que ir até a frente para perguntar a eles, mas estou aqui há alguns dias devido à minha casa ter sido incendiada e até agora estou adorando aqui
I have NEVER made a review no where near this long about any type of place but this one is well Worth my time. My daughters & I came for a concert in Houston's 'Sugarland' & even though we are a 15-20min drive this place is AMAZING & WORTH more than their fair price!! We stayed 3 nights & I was surprised when I realized All rooms are set up for any length of stay. The front desk staff Ariel, Trevor & Valerie are so courteous, respectful & check w/you when you're nearby and/or walking in. They have drinks/snacks/candy displayed on shelves/fridges at front desk for convenient purchase so no unnecessary visit to convenience store. All rooms are suites that have a kitchenette set up & it's pre-stacked with so much kitchenware provided including a full size fridge. There's an ironing setup, dirty clothes basket in closet even hair dryers. They have a wonderful pool set up & offer pool towels so you don't have to exchange room towels 2x-3x a day. They offer a variety breakfast from 7-10a & have a comfy lobby with tv's on several channels as well as grills, covered tables & a lounge area off to one side out front. I have stayed at high price hotels many places that were so disappointing in so many ways. I will definitely be staying here every time I am traveling into Houston. I'll be adding the grilling area & pool photos in the morning. (Btw please excuse the mess my (adult) daughters had to "get ready" for the concert. Lol) Eu NUNCA fiz um comentário em nenhum lugar perto desse tempo sobre qualquer tipo de lugar, mas este vale bem o meu tempo. Minhas filhas e eu viemos para um concerto em 'Sugarland' de Houston e, embora estejamos a 15-20 minutos de carro, este lugar é INCRÍVEL e VALE mais do que o preço justo! Ficamos 3 noites e fiquei surpreso quando percebi Todos os quartos estão configurados para qualquer duração da estadia. A equipe da recepção Ariel, Trevor e Valerie são muito corteses, respeitosos e verificam com você quando você está por perto e / ou entrando. Eles têm bebidas / lanches / doces exibidos nas prateleiras / geladeiras na recepção para compra conveniente, então não visita desnecessária à loja de conveniência. Todos os quartos são suítes com cozinha compacta e pré-empilhada com tantos utensílios de cozinha fornecidos, incluindo uma geladeira grande. Há uma configuração de engomar, cesto de roupas sujas no armário até secadores de cabelo. Eles têm uma piscina maravilhosa configurar e oferecem toalhas de piscina para que você não precise trocar toalhas de quarto 2x-3x por dia. Eles oferecem um café da manhã variado das 7 às 10h e têm um lobby confortável com tv em vários canais, bem como churrasqueiras, mesas cobertas e uma área de lounge para um lado em frente. I se hospedaram no alto preço hotéis muitos lugares que foram tão decepcionante de muitas maneiras. Eu definitivamente ficarei aqui toda vez que estiver viajando para Houston. Eu estarei adicionando as fotos da área de churrasco e da piscina pela manhã. (Btw, por favor, desculpe a bagunça que minhas filhas (adultas) tiveram que "se preparar" para o show. Lol)
Breakfast was definitely lacking. All we asked for was options. Aerial was awesome. Always trying her best to keep smiles on all of our faces! Definitivamente faltava o café da manhã. Tudo o que pedimos foram opções. Aérea foi incrível. Sempre tentando o seu melhor para manter os sorrisos em todos os nossos rostos!
I have NEVER made a review no where near this long about any type of place but this one is well Worth my time. My daughters & I came for a concert in Houston's 'Sugarland' & even though we are a 15-20min drive this place is AMAZING & WORTH more than their fair price!! We stayed 3 nights & I was surprised when I realized All rooms are set up for any length of stay. The front desk staff Ariel, Trevor & Valerie are so courteous, respectful & check w/you when you're nearby and/or walking in. They have drinks/snacks/candy displayed on shelves/fridges at front desk for convenient purchase so no unnecessary visit to convenience store. All rooms are suites that have a kitchenette set up & it's pre-stacked with so much kitchenware provided including a full size fridge. There's an ironing setup, dirty clothes basket in closet even hair dryers. They have a wonderful pool set up & offer pool towels so you don't have to exchange room towels 2x-3x a day. They offer a variety breakfast from 7-10a & have a comfy lobby with tv's on several channels as well as grills, covered tables & a lounge area off to one side out front. I have stayed at high price hotels many places that were so disappointing in so many ways. I will definitely be staying here every time I am traveling into Houston. I'll be adding the grilling area & pool photos in the morning. (Btw please excuse the mess my (adult) daughters had to "get ready" for the concert. Lol) NUNCA he hecho una revisión tan larga sobre ningún tipo de lugar, pero este bien vale la pena. Mis hijas y yo vinimos a un concierto en 'Sugarland' de Houston y, aunque estamos a 15-20 minutos en automóvil, ¡este lugar es INCREÍBLE Y VALE más que su precio justo! Nos alojamos 3 noches y me sorprendió cuando me di cuenta de que todas las habitaciones están preparadas para cualquier duración de la estancia. El personal de recepción, Ariel, Trevor y Valerie, son muy amables, respetuosos y se comunican con usted cuando está cerca y/o entra. Tienen bebidas, refrigerios y dulces expuestos en estantes y refrigeradores en la recepción para una compra conveniente, así que no visita innecesaria a la tienda de conveniencia. Todas las habitaciones son suites que tienen una cocineta instalada y está preapilada con tantos utensilios de cocina incluidos, incluida una nevera grande. Hay una instalación de planchado, una cesta de ropa sucia en el armario, incluso secadores de pelo. Tienen una piscina maravillosa y ofrecen toallas de piscina para que no tengas que cambiar las toallas de la habitación 2x-3x al día. Ofrecen una variedad de desayunos de 7 a 10 am y tienen un vestíbulo cómodo con televisores en varios canales, así como parrillas, mesas cubiertas y una sala de estar a un lado del frente. Me he alojado en hoteles de alto precio en muchos lugares que fueron muy decepcionantes en muchos sentidos. Definitivamente me quedaré aquí cada vez que viaje a Houston. Agregaré las fotos del área de parrillas y la piscina en la mañana. (Por cierto, disculpe el desorden que mis hijas (adultas) tuvieron que "preparar" para el concierto. Lol)
Love it , The lady named Ariel at the front, is great! She is very Kind, patient and understanding.When I first came to the hotel my room was very clean , no holes in the wall, no scratches on the dinning table and the room came with cups, bowls , plates, pots, pans and kitchen utensils. Thank god I didn't have to go all the way down to the front to ask them but I have been staying here for a few days due to my house being burnt down and so far I love it here Me encanta, la dama llamada Ariel en el frente, ¡es genial! Ella es muy amable, paciente y comprensiva. Cuando llegué al hotel por primera vez, mi habitación estaba muy limpia, sin agujeros en la pared, sin rasguños en la mesa del comedor y la habitación venía con tazas, tazones, platos, ollas, sartenes y cocina. utensilios Gracias a Dios, no tuve que ir hasta el frente para preguntarles, pero me he estado quedando aquí durante unos días debido a que mi casa se quemó y hasta ahora me encanta estar aquí.
Breakfast was definitely lacking. All we asked for was options. Aerial was awesome. Always trying her best to keep smiles on all of our faces! Definitivamente faltaba el desayuno. Todo lo que pedimos fue opciones. Aéreo fue impresionante. ¡Siempre haciendo todo lo posible para mantener una sonrisa en todos nuestros rostros!
Breakfast was definitely lacking. All we asked for was options. Aerial was awesome. Always trying her best to keep smiles on all of our faces!
Love it , The lady named Ariel at the front, is great! She is very Kind, patient and understanding.When I first came to the hotel my room was very clean , no holes in the wall, no scratches on the dinning table and the room came with cups, bowls , plates, pots, pans and kitchen utensils. Thank god I didn't have to go all the way down to the front to ask them but I have been staying here for a few days due to my house being burnt down and so far I love it here
I have NEVER made a review no where near this long about any type of place but this one is well Worth my time. My daughters & I came for a concert in Houston's 'Sugarland' & even though we are a 15-20min drive this place is AMAZING & WORTH more than their fair price!! We stayed 3 nights & I was surprised when I realized All rooms are set up for any length of stay. The front desk staff Ariel, Trevor & Valerie are so courteous, respectful & check w/you when you're nearby and/or walking in. They have drinks/snacks/candy displayed on shelves/fridges at front desk for convenient purchase so no unnecessary visit to convenience store. All rooms are suites that have a kitchenette set up & it's pre-stacked with so much kitchenware provided including a full size fridge. There's an ironing setup, dirty clothes basket in closet even hair dryers. They have a wonderful pool set up & offer pool towels so you don't have to exchange room towels 2x-3x a day. They offer a variety breakfast from 7-10a & have a comfy lobby with tv's on several channels as well as grills, covered tables & a lounge area off to one side out front. I have stayed at high price hotels many places that were so disappointing in so many ways. I will definitely be staying here every time I am traveling into Houston. I'll be adding the grilling area & pool photos in the morning. (Btw please excuse the mess my (adult) daughters had to "get ready" for the concert. Lol)
This Hotel is perfectly fine,The small kitchen is the thing I like the most when traveling for work, Hotel beds are always hit and miss this place is no different.The staff is friendly rooms are clean. My main issue is the smart TV's don't work (First world problem) te issue is when you call the front dest they tell you they will look into it or put in a service call, come to find out none of the hotel smart TV's work.frustrating when you are a guest waiting for a resolution. Secondary issue it there are no spare pillows or towels in the facility and much like every other Marriot the on line /app requests go unanswered not sure why most Marriott properties have service request in app but the folks on the ground never seem to see them other items missing from the room Skillet (Hard to cook without one) Laundry bag (I was handed a garbage liner at the front desk when I ask if they have any) kitchen sponge (hard to wash dishes without) Again generally a very nice hotel but seems to be lacking in some of the amenities that you pay for when booking a property like this. Este hotel está perfeitamente bem, a pequena cozinha é a coisa que eu mais gosto quando viajo a trabalho, as camas do hotel são sempre erráticas, este lugar não é diferente. A equipe é simpática os quartos são limpos. Meu principal problema é que as TVs inteligentes não funcionam (problema do primeiro mundo) o problema é quando você liga para o front dest, eles dizem que vão investigar ou ligar para o serviço, venha descobrir que nenhuma das TVs inteligentes do hotel trabalhar. frustrante quando você é um hóspede esperando por uma resolução. Problema secundário é que não há travesseiros ou toalhas sobressalentes nas instalações e, assim como todos os outros Marriot, as solicitações on-line / de aplicativos não são respondidas, sem saber por que a maioria das propriedades do Marriott tem solicitação de serviço no aplicativo, mas as pessoas no local parecem nunca vê-los outros itens faltando no quarto Frigideira (difícil de cozinhar sem uma) Saco de lavanderia (me entregaram um forro de lixo na recepção quando pergunto se eles têm algum) esponja de cozinha (difícil de lavar louça sem) Novamente, geralmente um hotel muito agradável, mas parece estar faltando algumas das comodidades que você paga ao reservar um imóvel como este.
This Hotel is perfectly fine,The small kitchen is the thing I like the most when traveling for work, Hotel beds are always hit and miss this place is no different.The staff is friendly rooms are clean. My main issue is the smart TV's don't work (First world problem) te issue is when you call the front dest they tell you they will look into it or put in a service call, come to find out none of the hotel smart TV's work.frustrating when you are a guest waiting for a resolution. Secondary issue it there are no spare pillows or towels in the facility and much like every other Marriot the on line /app requests go unanswered not sure why most Marriott properties have service request in app but the folks on the ground never seem to see them other items missing from the room Skillet (Hard to cook without one) Laundry bag (I was handed a garbage liner at the front desk when I ask if they have any) kitchen sponge (hard to wash dishes without) Again generally a very nice hotel but seems to be lacking in some of the amenities that you pay for when booking a property like this. Este hotel está perfectamente bien, la pequeña cocina es lo que más me gusta cuando viajo por trabajo, las camas del hotel siempre son impredecibles, este lugar no es diferente. El personal es amable, las habitaciones están limpias. Mi principal problema es que los televisores inteligentes no funcionan (problema del primer mundo). El problema es que cuando llamas a la recepción, te dicen que lo investigarán o harán una llamada de servicio, y no encuentras ninguno de los televisores inteligentes del hotel. trabajar. frustrante cuando eres un invitado esperando una resolución. El problema secundario es que no hay almohadas o toallas de repuesto en las instalaciones y, al igual que cualquier otro Marriot, las solicitudes en línea / aplicación no reciben respuesta. No estoy seguro de por qué la mayoría de las propiedades de Marriott tienen solicitudes de servicio en la aplicación, pero la gente en el terreno nunca parece verlos otros elementos que faltan en la habitación Sartén (Difícil de cocinar sin una) Bolsa de lavandería (me entregaron una bolsa de basura en la recepción cuando pregunté si tenían alguna) esponja de cocina (difícil de lavar los platos sin ella) Nuevamente, en general es un hotel muy agradable, pero parece que le faltan algunas de las comodidades por las que paga al reservar una propiedad como esta.
This Hotel is perfectly fine,The small kitchen is the thing I like the most when traveling for work, Hotel beds are always hit and miss this place is no different.The staff is friendly rooms are clean. My main issue is the smart TV's don't work (First world problem) te issue is when you call the front dest they tell you they will look into it or put in a service call, come to find out none of the hotel smart TV's work.frustrating when you are a guest waiting for a resolution. Secondary issue it there are no spare pillows or towels in the facility and much like every other Marriot the on line /app requests go unanswered not sure why most Marriott properties have service request in app but the folks on the ground never seem to see them other items missing from the room Skillet (Hard to cook without one) Laundry bag (I was handed a garbage liner at the front desk when I ask if they have any) kitchen sponge (hard to wash dishes without) Again generally a very nice hotel but seems to be lacking in some of the amenities that you pay for when booking a property like this.
8845 West Road, In Houston, Houston, Texas 77064, United States
With a stay at TownePlace Suites by Marriott Houston Northwest/Beltway 8 in Houston, you'll be within a 10-minute drive of Sam Houston Race Park and Willowbrook Mall. This hotel is 9.8 mi (15.7 km) from CityCentre and 4.7 mi (7.5 km) from Traders Village. Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, a television in a common area, and a picnic area. A complimentary breakfast is included on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Make yourself at home in one of the 92 guestrooms featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as microwaves and coffee/tea makers.
