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The Westin Michigan Avenue Chicago

909 North Michigan Avenue, Near John Hancock Center, Chicago, Illinois 60611, United States

The Westin Michigan Avenue Chicago
The Westin Michigan Avenue Chicago
The Westin Michigan Avenue Chicago
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The Westin Michigan Avenue Chicago
The Westin Michigan Avenue Chicago
King Room
Michigan Avenue View Double
Lobby
Hotel Exterior
Oak Street Beach
King Guestroom
WestinWORKOUT Fitness Studio
Restaurant
Guest Bathroom
Crown Suite
Michigan Avenue View King
Traditional King
Lobby Cafe
WestinWORKOUT Fitness Studio
Great Lakes Grand Ballroom
Great Lakes Grand Ballroom
Chicago Ballroom
Great Lakes Grand Ballroom
Chicago Ballroom Foyer
Chicago Ballroom
Michigan Ballroom
Chicago Ballroom
Michigan Ballroom
Michigan Ballroom
Great Lakes Grand Ballroom
Guestroom Corridor
Local Area
Lake Michigan
Oak Street Beach
Grant Park
Great Lakes Grand Ballroom Foyer
Lincoln Park Foyer
Millennium Park
Tangent
Ontario and Erie
Parks Boardroom
Parks Boardroom
Parks Boardroom
Washington Park
Lincoln Park
Studio Ste
Studio Suite
Partial Lakeview Double
Executive Suite Living Area
Executive Suite Bedroom
Deluxe Double
Crown Suite
Crown Suite
Club Lounge
Club Lounge
Club Floor Double Double

Chicago

Set on Chicago's famed Magnificent Mile, Westin Michigan Avenue offers guests a wide array of options to satisfy even the most avid shopper. There are countless restaurants, and numerous things to do in Chicago for families, couples, and friends alike to enjoy. Two such attractions are the midwest's most popular tourist and leisure destination, Navy Pier as well as The Hancock Tower, where you can go up to the 95th floor and enjoy the best views of the city. Get immersed in the unique culture of Chicago and let The Westin Michigan Avenue transcend your next visit to the Windy City.

Parking was SO bad. It took us over an hour to find a spot and then charged $51 dollars for 12 hours of parking. I am sure this is how it is all over downtown Chicago but it certainly started the trip off less than ideal. We had a couple incidents where staff acted like there was nothing to do to help and then when I asked to speak with supervisor (after push back that they even had one) all of a sudden our request could be met. Just a headache of a trip and next time will be looking to stay in a hotel with their own parking or valet, and management that is known for taken care of customers.

Missy Martin

Really a nice hotel. Cleaner than most hotels I've been to before. No free wifi and parking is absurd unless you're used to big city pricing. Overall a nice hotel with good service. Had a conference here in their conference rooms and it went well.

Derek Bowyer

It was AWESOME, even with covid. Room service was packaged like to go boxes. Restraint and bars were closed, but you could get most through room service.

Janet Ahlders

Terrible experience. No bar / no restaurant / no room service / no confident store. NOTHING. Hotel does not even provide a snack or alcohol purchase at the checkin counter. Why would you spend $300 for a hotel that ONLY provides a bed!? Hotel room lacked toiletries and bottled waters. This sounds like first world problems, and it is, but that’s why I ask the question… why spend $$$ at this ‘luxury’ property when they provide zero amenities!? I personally won’t again. Also, hotel staff were fairly cold and almost condescending. Stay somewhere else - this hotel had zapped the fun out of traveling!

John

Don't forget to use ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ when booking a stay. They compare hundreds of booking websites and usually will have rates much cheaper compared to others! Thank me later! This resort is one of the most well known in this area. I've been coming here for a long time. If you choose this place you won't be disappointed. The Westin is hands down one of the best hotels in Chicago! I've also stayed at the other location on the Chicago River and love that one as well. If you like to shop or eat this is the place for you. Walking distance to a lot of entertainment and historic sights. Overall great experience!

Mittie Funk

Very average. It’s an older and dated hotel. The rooms are average. The bathrooms have a tight fit between the toilets, vanity, and the shallow old tub that serves also as your shower. On this visit, there were zero food/dining options aside from a coffee/pastry cart. I expected more from a Westin. Probably wouldn’t choose to stay here again.

Kevin Axx

Location No parking

Verified Hotel Guest

LOCATION VERY RUN DOWN, SCANTY STAFF, POOR CUSTOMER SERVICE

Verified Hotel Guest

Nothing The room had some cleanliness issues and maintenance issues.

Joseph

Charming door man Location is exceptional Staff on front desk were unresponsive when I tried to check out - ended up just leaving keys in express box.

Christine

great staff members and very helpful! Cheerfully helped and accommodated a 2 pm late checkout.

Brandon

It was in the perfect location not too far from everything and we was able to have a nice room thanks to the receptionist she was very accommodating to our needs. Everything was great

Verified Hotel Guest

The bed and location were awesome. The elevator was very quick and the lobby was very nice. The hot water came out as a trickle. My only concern. It was winter so a shower was like dry cleaning.

Verified Hotel Guest

Location was so perfect!

Tim

The location was super nice, very close to the water tower and 360 Chicago! Beds were comfy and the room was clean. There was water leaking from the windows because it was so cold. The staff just told us to put towels there to clean it up ourselves.

Verified Hotel Guest

Love Westin's!!! Staff was excellent and location was unbelievable. No, everything perfect

Susan

Location

Jennifer

Great location Staff friendly, and helpful Well maintained Could not find the coffee maker, or liners for waste paper baskets. Towels rough, bathroom very steamy after shower. Poor lighting for reading

Janise D

From check in to check out fabulous

Verified Hotel Guest

Location cleanliness

Chris

As nice as the Ritz

Mark

The location on the Magnificent Mile was great and the hotel had 4 start features. Chicago bars are pricey, compared to home, and this hotel's bar was no exception. You are paying for ambiance, higher taxes, and the increased overhead of the city.

William

Polite & friendly staff! Nothing, it was great!

Verified Hotel Guest

Good location. most staff very friendly and helpful. Good food for a relatively reasonable price. Front desk understaffed and the least friendly/helpful of the staff. Temperature in both the bar and restaurant WAY too hot. Drinks overpriced. Registered guests should not have to pay for wifi in their rooms. Parking charge was ridiculous.

Verified Hotel Guest

This is a great location for visiting the north side of Chicago. There is easy access to the Lakeside Trail just north of the hotel. The staff are welcoming and helpful. This is an exceptional and well run hotel.

Brian

Breakfast I will never ever stay here again. The manager was disappointing in handling an issue. The place was just dirty. Very unimpressed

Verified Hotel Guest

The location! It was right across from the wedding ceremony we were attending. The pillows were AWFUL... so soft your head sank to the bottom. I had a sore neck each morning. I feel like there were other options nearby that were just as centrally located and had better amenities (pool).

Jonathan

Love this hotel. Quick check in, very centrally located and walkable. I had a great view and would definitely come back!

annie jean-baptiste

Very nice hotel and perfect location. i If you have status with Marriott you can get really nice rooms. The staff is cheerful and efficient and the location is just outside the busier parts of downtown, making it a little quieter. Many restaurants nearby and the place to be if you’re planning activities in Chicago downtown area.

Stanley Sequeira

The stay at this Westin was magical. From the moment we stepped foot on the property, Tommy and Keith we’re beyond helpful. Every time we had a question they were right there with great recommendations and amazing service. And, I would be remiss if I did not speak to the quality service that Alfredo, the Concierge , assisted us with. We had a wonderful trip and will without a doubt be staying at this location again.

RON Booker

The room was amazing. Very clean and stylish. The staff were super friendly and the location was great!

Verified Hotel Guest

Hotel was great except no one said it was 65 dollars a night to park ur car there. Yes parking was ridiculously high 65 dollars a night to park ur car is insane other than that it was amazing

Jason

Classy and elegant. Food and service was tremendous. No

Jerome

Location and staff was very nice Room air conditioner did not work well, was not comfortable. Called front desk, talked to maintenance and was better 2nd night but still not great. Sounded to me like they just regulate the air and won't let it get too cool to save money.

Verified Hotel Guest

Location and being able to check in early... Room not clean.

J Timothy

Great location! Breakfast service was poor.

Ann

Beautiful, clean hotel in an amazing location. I stayed here for a work conference and was very satisfied. The bell hops were great, check in smooth, and views of the John Hancock were abundant. They also have water and food for dogs! Great place!

Jessica Irish

The willingness of staff to help and provide an amazing experience No.

Verified Hotel Guest

Location. It's 2019. And the WiFi is not free.

Debarati

Great location Price of the valet parking was almost as much as the room.

Mike

The hotel is great as expected. The room is clean and spacious. I really like their housekeeping. Whenever we stay in a hotel, we often move things around to make it more comfortable for ourselves. For example, moving the tissue box from bathroom to my nightstand. Many times housekeeping will move things back to their original places, but this doesn’t, so it doesn’t make me move things again. It feels like they know what you want them to clean and arrange. The location is amazing. It is right on the Michigan Avenue and you can walk to shops and restaurants any time. The service was also very good. I will stay here again.

Xin Zhang

Highlights

Excellent

Excellent club hotel. Close to Starbucks. Fantastic service. Great location.

Good for sightseeing and located near shopping areas.

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909 North Michigan Avenue, Near John Hancock Center, Chicago, Illinois 60611, United States