Comida maravilhosa. Preços altos
starstarstarstarstar Paulo Carvalho
Excellent in every single way. The room super clean and huge , the breakfast outstanding and the staff the kindest you can find in Florence. Accomodating and authentically kind. European Quality wrapped with florentine finesse, all in the same package. Room service placed at least twice a day. Excelente em todos os sentidos. O quarto super limpo e enorme, o café da manhã excelente e a equipe mais gentil que você pode encontrar em Florença. Complacente e autenticamente gentil. Qualidade européia envolvida com requinte florentino, tudo na mesma embalagem. Serviço de quarto colocado pelo menos duas vezes por dia.
starstarstarstarstar Smay Kyriazidi
Excellent in every single way. The room super clean and huge , the breakfast outstanding and the staff the kindest you can find in Florence. Accomodating and authentically kind. European Quality wrapped with florentine finesse, all in the same package. Room service placed at least twice a day. Excelente en todos los sentidos. La habitación súper limpia y enorme, el desayuno excelente y el personal el más amable que puedes encontrar en Florencia. Complaciente y auténticamente amable. Calidad europea envuelta con delicadeza florentina, todo en el mismo paquete. Servicio de habitaciones colocado al menos dos veces al día.
starstarstarstarstar Smay Kyriazidi
Excellent in every single way.
The room super clean and huge , the breakfast outstanding and the staff the kindest you can find in Florence. Accomodating and authentically kind.
European Quality wrapped with florentine finesse, all in the same package.
Room service placed at least twice a day.
starstarstarstarstar Smay Kyriazidi
Tratamiento personalizado y muy una profesionalidad en todos y cada uno de las personas con las que tuve el placer de coincidir. Se nota que no es algo esporádico, y les sale sin esfuerzo. Muchas gracias por esta esperiencia.
starstarstarstarstar Miguel Lopez
Atmosfera do passado, hospitalidade genuína e extrema atenção aos detalhes. A equipe faz a diferença, sempre sorridente. Obrigado pela pouca atenção à minha filha.
starstarstarstarstar Roby valerio
Atmósfera de antaño, genuina hospitalidad y extrema atención al detalle. El personal marca la diferencia, siempre sonriente. Gracias por las pequeñas atenciones a mi hija.
starstarstarstarstar Roby valerio
Total rip off. The offered us an upgrade in our suite for $$$ , my wife countered with 1/2 of what they asked they didn’t accept, we looked at suite and then the mini suite and told them we were happy in mini suite, the phone rang 5 minutes later we could upgrade for a hundred plus.
On check out they charged us twice, once for the mini suite and then an upgrade price for the suite . They ripped us off.
We thought that they had reversed the mini suite cost, they hadn’t.
Again, avoid this place. A bunch of crooks working the front desk.
Trying charge back .
star Stephen Sweeny
My wife and I spent 3 nights here and we both, for the first time agreed that this hotel is a truly 5 stars hotel located in the heart of Florence - walking distance to the most of the amazing attractions nearby.All of the Staffs were super-friendly and professional, their services were amazing and unforgettable in every details.Strongly recommended. Minha esposa e eu passamos 3 noites aqui e nós dois, pela primeira vez, concordamos que este hotel é um hotel verdadeiramente 5 estrelas localizado no coração de Florença - a uma curta caminhada da maioria das atrações incríveis nas proximidades. Todos os funcionários foram super amigáveis e profissionais, seus serviços foram incríveis e inesquecíveis em todos os detalhes. Fortemente recomendado.
starstarstarstarstar Kyong Kim
Ficamos uma noite, foi tudo perfeito. A recepção foi impecável, agradável e calorosa, A suíte muito limpa e silenciosa. Comemos no restaurante do hotel, o atendimento também foi perfeito, os garçons muito atenciosos, e a refeição DELICIOSA! O café da manhã era variado, com produtos continentais muito bons. Obrigado novamente a todos os funcionários que foram muito agradáveis e atenciosos, Com certeza voltaremos para uma estadia mais longa!
starstarstarstarstar Lorine Petit
localização perfeita, hotel moderno e maravilhoso
starstarstarstarstar Carolina W. Mele
Um hotel cheio de história e elegância, porém boutique como adoramos. Gastronomia excelente,serviço espetacular. A localização é excelente
starstarstarstarstar Bia Parra
Hotel super bem localizado walking distance de todos os pontos importantes! Café da manhã e jantar deliciosos ! Amei o quarto, espaçoso com vista para Santa Croce
starstarstarstarstar Emilia Aiello
Nos alojamos una noche, todo fue perfecto. La acogida fue impecable, agradable y cálida, La suite muy limpia y tranquila. Comimos en el restaurante del hotel, el servicio también fue perfecto, los camareros muy atentos, y la comida DELICIOSA! El desayuno era variado, con muy buenos productos continentales. Gracias de nuevo a todo el personal que fue muy agradable y atento, ¡Definitivamente regresaremos para una estadía más larga!
starstarstarstarstar Lorine Petit
My wife and I spent 3 nights here and we both, for the first time agreed that this hotel is a truly 5 stars hotel located in the heart of Florence - walking distance to the most of the amazing attractions nearby.All of the Staffs were super-friendly and professional, their services were amazing and unforgettable in every details.Strongly recommended. Mi esposa y yo pasamos 3 noches aquí y ambos, por primera vez, acordamos que este hotel es un verdadero hotel de 5 estrellas ubicado en el corazón de Florencia, a poca distancia de la mayoría de las increíbles atracciones cercanas. Todo el personal fue súper amable y profesional, sus servicios fueron increíbles e inolvidables en cada detalle. Muy recomendado.
starstarstarstarstar Kyong Kim
The accommodations were very nice but the service we received was what made the trip. The staff was very attentive and helpful with scheduling all our activities. Their recommendations, especially the cooking class, were spot on. Los alojamientos eran muy agradables, pero el servicio que recibimos fue lo que hizo el viaje. El personal fue muy atento y servicial con la programación de todas nuestras actividades. Sus recomendaciones, especialmente la clase de cocina, fueron acertadas.
starstarstarstarstar Steve Smith
The accommodations were very nice but the service we received was what made the trip. The staff was very attentive and helpful with scheduling all our activities. Their recommendations, especially the cooking class, were spot on.
starstarstarstarstar Steve Smith
My wife and I spent 3 nights here and we both, for the first time agreed that this hotel is a truly 5 stars hotel located in the heart of Florence - walking distance to the most of the amazing attractions nearby. All of the Staffs were super-friendly and professional, their services were amazing and unforgettable in every details. Strongly recommended.
starstarstarstarstar Kyong Kim
What a beautiful hotel! Full of history and details that make us dream in Florence! Great service and super location! We loved our stay. Thank you, Baglioni Relais Santa Croce!
starstarstarstarstar Willian Pulvirenti
Stunning hotel. Gorgeous rooms. Impeccable service. Highly recommend! Easy to walk to all of the major Florence attractions and the attentiveness is top notch.
starstarstarstarstar Gabe Travers
Viejo no antiguo Mala atención Sin calefacción y no funciona la ducha No lo recomiendo
star Jose Marcianes
My wife and I recently traveled to Florence and this hotel was an "A" experience. Every employee is trained to give their best and make your stay very comfortable and accommodating. Denissa is one of the hotel employees who greets you when you check in and she was very kind and helpful to us. We asked her to set up a day to experience the Asmana Wellness World spa and she did that in an expert manner. I wish I had the names of the many hotel employees who all strive to be great. Thank you Denissa and the entire hotel staff!
starstarstarstarstar Salvatore Balistreri
We had a great experience at Baglioni Relais Santa Croce. Very friendly staff, beautiful rooms and a very central location. The staff at the hotel were very helpful in suggesting great restaurants and shopping quarters - considering it was my and my husband's first time to Florence. Would highly recommend.
starstarstarstarstar Arissa Lotz
Hermoso hotel
starstarstarstar Lucila Codipietro
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