Hotel fantástico. Eles fizeram um ótimo trabalho tornando os quartos pequenos (você está no meio de Manhattan) muito funcionais e ainda assim muito agradáveis. Grande, quarto e camas limpos. Ótimo banheiro limpo. O lobby é muito agradável, claro e limpo. Um dia choveu forte e precisei sair e o hotel até me emprestou um guarda-chuva. Todos os funcionários com os quais lidamos foram muito simpáticos e prestativos. O estacionamento ficava a alguns quarteirões, mas era fácil de usar. Com certeza vou ficar aqui novamente quando estou de volta em Manhattan.
starstarstarstarstar Zac R
Tiene wifi pero no tiene internet , no responden llamadas , el ac solo baja hasta 72 ,sabanas con huecos , solo hay 1 hielera en todo el edificio etc etc
starstar Aniel Aríz
Fantastic hotel. They did such a great job making the small (you're in the middle of Manhattan) rooms very functional and still very nice. Great, clean room and beds. Great, clean bathroom. The lobby area is very nice, bright, and clean. One day it rained hard and I needed to go out and the hotel even loaned me an umbrella. All staff we dealt with were very nice and helpful. Parking was a few blocks down but easy to use. I will absolutely stay here again when I'm back in Manhattan.
starstarstarstarstar Zac R
Interiores agradáveis e hotel acolhedor, mas o quarto é um pouco pequeno para um quarto com cama de casal com 4 pessoas. Não há espaço suficiente para a bagagem, mas um ambiente muito confortável. Devido ao café da manhã cobiçoso é principalmente alimentos frios. O waffle tem um gosto muito bom e também tem outras opções decentes. Muito perto da Times Square e de outras áreas importantes para o turismo. 7-11 é muito perto de mantimentos também
starstarstarstar Aravind Narayanan
No geral, um lugar decente para ficar. Eles avisam sobre as longas filas de café da manhã e definitivamente fica muito cheio por volta das 9:30. Eles só tinham uma torradeira. Os elevadores também demoram muito pela manhã, espere 10-15 minutos das 9h30 às 10h00. Tínhamos um quarto no 15º andar e a vista era boa, no entanto, o vidro estava sujo, então não consegui tirar fotos muito boas. A equipe é super amigável e fica a uma curta caminhada da Times Square, o que é uma grande vantagem.
starstarstar Heeba Shaikh
Hotel muito bom. Principalmente funcionários simpáticos. Devido ao COVID não há buffet quente; mas, alguns waffles e sanduíches de café da manhã para aquecer no microondas. A máquina de café de cortesia estava fora de serviço e os quartos eram limpos a cada 3 dias. Excelente localização com acesso rápido a Time Square, Empire State Bldg etc.Toalhas extras imediatamente entregues em nosso quarto. No entanto, já se passaram 24 horas desde que solicitamos a coleta de toalhas sujas; eles nunca vieram recuperá-los. Por este motivo atribuímos 4 estrelas. Sem piscina no local.Nós com certeza ficaríamos aqui novamente.
starstarstarstar V J
Overall a decent place to stay. They do warn you about breakfast lines being long and it definitely gets very busy around 9:30. They only had one toaster. Elevators also take unbelievably long in the morning, expect a10-15 minute wait from 9:30-10. We had a room on the 15th floor and the view was nice, however, the glass was dirty so I wasn’t able to get very good pictures. Staff is super amicable though and it’s a short walk to Times Square which is a huge plus.
starstarstar Heeba Shaikh
Nice interiors and cozy hotel but room is a tad too small for double bed room with 4 people. Not enough space for luggage but very comfortable setting. Due to covid breakfast is mostly cold foods. The waffle tastes really good and also has a decent other options. Very close to times Square and other major areas for tourist. 7-11 is very closeby for groceries too
starstarstarstar Aravind Narayanan
The hotel was very nice. The only draw back is that they don't have parking on the premises. Although they do offer it with another company they do business with. But you have to walk several blocks to drop off and pick up your car. But I would definitely go back again.
starstarstarstar Amy Fincannon
The staff were very nice at the front desk and the location was great with plenty of options at every corner. However, I would never get a double bed room here again. My family of four were miserable. We couldn't move around the room without touching simeine.or something. The bathroom was like a bathroom stall in a fast food joint. The elevators took forever to come to our 4th floor. Wevwalked down a couple times because it was so long. We didn't with breakfast since it was so long and no hot buffet due to Covid. The 24 hour shop on the corner callee Lincoln has great food options so went by there for breakfast and late night hunger.The King bed room for 1 person is better but rooms have no space in a double. Stretch down on your bed and your feet will touch the bathroom door. The parking recommended by the hotel is too far away. We stayed 2 nights and in the second night we just uses parking garage next door to avoid taking another Lyft just to get our car blocks away.I love Hyatt but this was not what I was expecting.
starstar Anitra J
Very nice hotel. Mostly friendly staff. Due to COVID no hot buffet; but, some waffles & breakfast sandwiches to warm in microwave. Complimentary coffee machine was out of order & rooms cleaned every 3 days. Great location with quick access to Time Square, Empire State Bldg etc
Extra towels immediately delivered to our room. However, it's been 24hrs since we requested pickup of dirty towels; they never came to retrieve them. For this reason we gave 4 stars. No pool on premises.
We would definitely stay here again.
starstarstarstar v j
The room is quite large for an nyc hotel! Chad was awesome! He gave me a mask and good city advice.Well done!
starstarstarstarstar Pandora Fights
Muy buena ubicación
starstarstarstar Monica Dellachiessa
Muy bien ubicado y cómodo. La zona es un poco caótica pero estas a pasos de todo. Mucha gente dando vueltas y sin respetar las indicaciones por la pandemia. La habitación chica pero muy cómoda, baño completo y limpio. El desayuno, por estar en pandemia, es completo y variado. Cumple muy bien las expectativas.
starstarstarstar Marcelo Hernan Cameli
Una vergüenza. Recomiendo *no* venir en auto, no tienen valet parking y el estacionamiento esta lejos. Tuve que cancelar la reserva por esa razón. Por otro lado, el personal no es demasiado agradable y no te proveen demasiada ayuda.
star Josefina Seoane
Los empleados son excelentes un buen servicio en todo. Tuve problema desde el principio con el aire acondicionado me queje varias veces y tomaban nota hasta para enviarme un tecnico a la habitación ya que es un sistema central que viene desde el techo y solo tienes un control en la pared y un acceso en el techo para el tecnico. El tecnico llego y fue muy amable, prendio el aire acondicionado y refresco un poco por esa noche( nunca enfrio solo refresco) Al dia siguiente el aire estaba apagado nuevamente y la habitación en 83 grados F. Volvi a dar la queja y nuevamente enviaron a alguien al cuarto y lo encendian pero solo duraba 1 hora encendido y 86°F nuevamente. Lo peor es que la ventana apenas abre para dejar entrar aire. En fin el aire nunca funciono y no me cambiaron de cuarto porque estaba lleno. De lo demas todo bien pero es fuerte dormir con calor en una habitación que uno pago por tener ese servicio.Habitación 2618 no funciona el aire no la tomes.
starstar Emmanuel S
Julián el encargado no recibió mi reclamo el ac no funciona en el piso 5 y me dice que tengo que esperara que alguien lo revice 11:27 pm 6 6 horas sin funcionar y no cambio nada. personal no profesional que pena ….. falta de profesionalismo dañan una marca….
star Marcela Hernandez
Foi bom mas e muito longe
starstarstarstar Canal Dos Tops
Bonito hotel, habitaciones chicas, ducha y baño estrecho é incómodo. Excelente desayuno, abundante y variado. Precio no está acorde con el servicio.
starstarstar Rubén Paiz
I'd like to express this extremely great and positive experience with my stay in Hyatt Place New York City. When we just arrived we were lucky to meet the best front desk manager (Julian). He and Hyatt made our stay unforgettable and fabulous. The rooms was great. Hyatt's signature style is the best design you can imagine.
No matter where I travel I stay with Hyatt only.
I'd like to give huge recognition for front desk manager for his hard work and staying professionally all the time.
starstarstarstarstar Dmytro Gordiienko
For the price of the room it cannot get any better. We manage to get the room for $87 a night for two bedrooms on the high floor option. The complementary daily breakfast was great especially considering how expensive New York food can get. Even during the pandemic they managed to serve packaged bagels and or waffles, cereal, fruit cup, orange juice, milk, and granola bars that you could take for the day out in the city. I cannot say anything bad about the staff. They were amazing. During the check in process they were extremely helpful and patient. Seen how busy I can get in the lobby they do a great job considering that there’s only usually one or two of them at the front Dess. We manage to get early check-in no problem thanks for the help of the front desk clerk. The room that we chose was two beds. Great birds very comfortable and it was nice that the room had a safe and a fridge. You can tell that the room had recently been updated with a smart TV and a great modern bathroom/shower. The room was pretty small though for a double and I cannot see for full adults comfortably spending their time in the room and having room for all their luggage. The space was great for two but no more. I would say if you have any more than two adults you would want to go with two separate rooms. It is good if you have kids. Overall a great hotel close to the subway in Times Square. But far enough from Times Square that you don’t have the constant noise.
starstarstarstarstar mpf200 (Michael Peter)
El hotel está ubicado en un sitio central, con muy buen precio, con desayuno rápido estilo americano. Lo malo hacen aseo cada tres días, el closet muy pequeño. Pero por precio esta bien.
starstarstarstar Maria Del Pilar Jimenez Gutierrez
Found blood on the blanket my 8 year old was using.
star Natalya Marte
Hotel muito bom. Nossa estadia no hotelfoi excelente principalmente pelo apoio que tivemos da funcionária Mariana.Ela é uma profissional nota 10. Obs: Não esqueceremos de levar na próxima vez o amendoim com cobertura branca que ela tanto gosta. Pedimos que Mariana entre em contato com a gente: uptownband@gmail.com Giovanni e Adriana
starstarstarstarstar Uptown Blues Band
Hotel novo, limpo e atendimento simpático. Fica bem perto da times Square e de outras atrações no centro de NY
starstarstarstarstar Gustavo Guerra
Excelente lugar para passar uns dias na big apple
starstarstarstarstar José Luiz Lazzaroni
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