A recepção é pouco cordial. Trata o hóspede como se este fosse um estorvo. Os quartos tem o que se espera, porém a economia em itens como por exemplo, copos, colheres, açúcar para o café que, hipoteticamente, se pode preparar no quarto, é ridícula. O café da manhã é o pior que já encontrei num hotel 3 estrelas. Um espaço grande com as opções jogadas, aleatoriamente. Não existe um fluxo, fazendo com que seja necessário perguntar onde fica o café, por exemplo, que apesar do espaço fica num outro ambiente. É um hotel que parece não se importar em receber hospedes que tenham hábitos diferentes, como por exemplo, tomar leite quente, entre outras coisas. Frutas mal cortadas jogadas em travessas, não tem pão, nem manteiga, nem queijo....e por aí vai. Resumindo é muito caro pelo pouco que oferece.
starstarstar Ingrid Kiefer
We stayed 4 nights. I would give this a solid “ok”. Pros- clean, staff brings amenities quickly, breakfast is wonderful, staff is very friendly.Cons- “year round pool” was beyond freezing and perpetually shaded, room service was requested but never received, outrageously expensive parking, and WORST of all, the sheets did not fit the bed and continuously came off leaving the mattress bare. Gross. Normally we are a Marriott Brand and can’t say I’ll be making the switch to Hilton anytime soon. Ficamos 4 noites. Eu daria a isso um sólido "ok". Prós - limpo, a equipe traz comodidades rapidamente, o café da manhã é maravilhoso, a equipe é muito simpática. Contras - a “piscina o ano todo” estava além do congelamento e perpetuamente sombreada, o serviço de quarto foi solicitado, mas nunca recebido, estacionamento escandalosamente caro e, o pior de tudo, os lençóis não cabiam na cama e saíam continuamente, deixando o colchão nu. Bruto. Normalmente, somos uma marca Marriott e não posso dizer que mudarei para a Hilton tão cedo.
starstarstar Sara Bratton
Make sure to use ʜoᴛᴇʟʙᴏʟʟʏ.ᴄᴏm when booking a stay. This web site will compare countless booking websites and normally will have prices much cheaper compared to others! Thank me later! This hotel is one of the most well known in this area. I have been coming here for a very long time. If you decide to stay here you will love it I'm sure!Great location in downtown Houston, valet parking is expensive but super convenient and efficient, Minute Maid park is a couple of blocks away which makes a great opportunity to catch a game or two hassle-free when staying here. Breakfast offering is limited but high quality and tasty. Rooms are outdated but spacious and comfortable. Recommended Certifique-se de usar ʜoᴛᴇʟʙᴏʟʟʏ.ᴄᴏm ao reservar uma estadia. Este site irá comparar inúmeros sites de reservas e normalmente terá preços muito mais baratos em comparação com outros! Me agradeça mais tarde! Este hotel é um dos mais conhecidos nesta área. Venho aqui há muito tempo. Se você decidir ficar aqui, você vai adorar, tenho certeza!Ótima localização no centro de Houston, estacionamento com manobrista é caro, mas super conveniente e eficiente, o parque Minute Maid fica a alguns quarteirões de distância, o que é uma ótima oportunidade para pegar um jogo ou dois sem problemas ao ficar aqui. A oferta de café da manhã é limitada, mas de alta qualidade e saborosa. Os quartos são desatualizados, mas espaçosos e confortáveis. Recomendado
starstarstarstarstar Ruben M. Wells
My experience at this hotel was a solid “pleasant” experience. My room was not musty smelling like many of my coworkers rooms were. They are dog friendly, too, which alone earns 4-5 stars in my book. However, there were NO reasonable parking options. None. That’s insane… and also why I’m detracting a star. And the pool hours closed very early. Also no bueno. But the breakfast was solid and the bed was decently comfortable and the location in proximity to the convention center is unbeatable. Minha experiência neste hotel foi uma experiência “agradável” sólida. Meu quarto não estava cheirando a mofo como muitos dos quartos dos meus colegas de trabalho. Eles também são amigos dos cães, o que por si só ganha 4-5 estrelas no meu livro. No entanto, não havia opções razoáveis de estacionamento. Nenhum. Isso é insano… e também por que estou depreciando uma estrela. E o horário da piscina fechava muito cedo. Também não bueno. Mas o café da manhã era sólido e a cama era decentemente confortável e a localização próxima ao centro de convenções é imbatível.
starstarstar Brandy Burow
Excelente hotel, servicio de primera, relajante piscina, estratégica ubicación en el cenyro de Houston a unos pasos de el estadio de los Astros, del Toyota center y muchos atractivos en la ciudad. Totalmente recomendado
starstarstarstar Santyto P. C.
We stayed 4 nights. I would give this a solid “ok”. Pros- clean, staff brings amenities quickly, breakfast is wonderful, staff is very friendly.Cons- “year round pool” was beyond freezing and perpetually shaded, room service was requested but never received, outrageously expensive parking, and WORST of all, the sheets did not fit the bed and continuously came off leaving the mattress bare. Gross. Normally we are a Marriott Brand and can’t say I’ll be making the switch to Hilton anytime soon.
starstarstar Sara Bratton
Make sure to use ʜoᴛᴇʟʙᴏʟʟʏ.ᴄᴏm when booking a stay. This web site will compare countless booking websites and normally will have prices much cheaper compared to others! Thank me later! This hotel is one of the most well known in this area. I have been coming here for a very long time. If you decide to stay here you will love it I'm sure!
Great location in downtown Houston, valet parking is expensive but super convenient and efficient, Minute Maid park is a couple of blocks away which makes a great opportunity to catch a game or two hassle-free when staying here. Breakfast offering is limited but high quality and tasty. Rooms are outdated but spacious and comfortable. Recommended
starstarstarstarstar Ruben M. Wells
My experience at this hotel was a solid “pleasant” experience. My room was not musty smelling like many of my coworkers rooms were. They are dog friendly, too, which alone earns 4-5 stars in my book. However, there were NO reasonable parking options. None. That’s insane… and also why I’m detracting a star. And the pool hours closed very early. Also no bueno. But the breakfast was solid and the bed was decently comfortable and the location in proximity to the convention center is unbeatable.
starstarstar Brandy Burow
El servicio de habitación es regular
starstarstarstar Olga Sofia PeÑaloza
Very nice hotel! However, there are no stairs apart from fire escape stairs that lead outside. It became kind of inconvenient on busy days when all hotel guests were trying to go down for breakfast or up at night. All in all, though, great service, excellent and clean rooms, friendly staff, and good food. I recommend staying here, as long as there isn’t a large event going on nearby. Muito bom hotel! No entanto, não há escadas além das escadas de incêndio que levam para fora. Tornou-se meio inconveniente em dias movimentados, quando todos os hóspedes do hotel tentavam descer para o café da manhã ou acordar à noite. Todos em todos, porém, ótimo serviço, quartos excelentes e limpos, funcionários simpáticos e boa comida. Eu recomendo ficar aqui, desde que não haja um grande evento acontecendo nas proximidades.
starstarstarstar Abigail Meyer
We had a greatexperience , staff was cordial and welcoming. Very clean and tidy rooms. We enjoyed our stay.The location is walking distance from Minute Maid Park and convenient to many delicious restaurants. Definitely recommend a stay 😎
starstarstarstarstar Suzy Q
Very nice hotel! However, there are no stairs apart from fire escape stairs that lead outside. It became kind of inconvenient on busy days when all hotel guests were trying to go down for breakfast or up at night. All in all, though, great service, excellent and clean rooms, friendly staff, and good food. I recommend staying here, as long as there isn’t a large event going on nearby.
starstarstarstar Abigail Meyer
A nice hotel that is near the convention center and walk able to a lot of other things in Houston. The elevators had issues about 80% of the time there. Compared to other hotels as well, the pool was pretty small. The service was always nice and room was very clean/nice, so overall, very enjoyable. They did also offer valet parking options and a nice continental breakfast. A little confusing which "Hilton hotel" you are at though. Um bom hotel que fica perto do centro de convenções e pode caminhar até muitas outras coisas em Houston. Os elevadores tiveram problemas cerca de 80% do tempo lá. Comparado a outros hotéis, a piscina era bem pequena. O serviço foi sempre bom e quarto era muito limpo/agradável, então, em geral, muito agradável. Eles também oferecem opções de estacionamento com manobrista e um bom café-da-manhã continental. Um pouco confuso em qual "Hotel Hilton" você está.
starstarstarstar Glen Morris
Rooms are great. Location perfect for what we are doing in town. However, there was only one desk person when we arrived with our large group among several other large groups. There should have been Simone else helping at the front desk. We did visit the pool, and it was darn near impossible to figure out how to get out of the pool and back into the hotel as there were no clear instructions on how to open the gate and door. The concession area is quite expensive, but door dash is pretty easily accessible, and hotel workers are used to dealing with the additional traffic. From our room on the 7th floor was quite a good view of downtown Houston which I appreciate.
starstarstarstar Alyssa Hahn
La habitación 1012 q me dieron sucia sobre todo el baño mal servicio al tomar el desayuno mesas sucias Nadir q atienda y más de 25 minutos para espera hacer unos waffles necesitan más máquinasno había suficiente comida para la demanda de huéspedes
starstarstar yadira Velarde
A nice hotel that is near the convention center and walk able to a lot of other things in Houston. The elevators had issues about 80% of the time there. Compared to other hotels as well, the pool was pretty small. The service was always nice and room was very clean/nice, so overall, very enjoyable. They did also offer valet parking options and a nice continental breakfast. A little confusing which "Hilton hotel" you are at though.
starstarstarstar Glen Morris
Rooms are great. Location perfect for what we are doing in town. However, there was only one desk person when we arrived with our large group among several other large groups. There should have been Simone else helping at the front desk. We did visit the pool, and it was darn near impossible to figure out how to get out of the pool and back into the hotel as there were no clear instructions on how to open the gate and door. The concession area is quite expensive, but door dash is pretty easily accessible, and hotel workers are used to dealing with the additional traffic. From our room on the 7th floor was quite a good view of downtown Houston which I appreciate.
starstarstarstar Alyssa Hahn
Me gustó mucho, muy buena atención
starstarstarstar Jesús Alberto Molero Sánchez
Las instalaciones están muy bien, los cuartos amplios, el gimnasio muy bueno. El desayuno de cortesía muy variado y suficiente. El personal muy amable.
starstarstarstarstar Gabriela Berlanga CATIC
Limpio, con lo necesario por la pandemia, únicamente no avisan que requieres solicitar la limpieza de la habitación diario
starstarstarstar Erika Ortiz
En general buen hotel excelente ubicacion a solo pasos del parque de beisball minute maid de los astros de houston, solo detalles de la limpieza de cuartos,
starstarstar Alex Javier Vázquez Padilla
Tienen estacionamiento valet, muy buen servicio a el cliente, todo muy limpio y nuevo, la alberca esta muy bonita, los cuartos muy cómodos y limpios... Lo único inconveniente es la presión del agua en la en regadera y ay mucha construcción alrededor ay mucho ruido por las mañanas
starstarstarstar Sandra Salinas
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