En general todo muy bien por la Amabilidad y Atención del personal. Buena relación precio-servicio-calidad. Una queja, rentamos varios cuartos y por lo menos en 2 de ellos el WC estaba suelto y tenía temor porque uno de ellos le tocó a una persona muy mayor y puede resultar muy peligrosa una caída a esa edad.
starstarstarstar Rogelio Arballo
En general todo muy bien por la Amabilidad y Atención del personal. Buena relación precio-servicio-calidad. Una queja, rentamos varios cuartos y por lo menos en 2 de ellos el WC estaba suelto y tenía temor porque uno de ellos le tocó a una persona muy mayor y puede resultar muy peligrosa una caída a esa edad.
starstarstarstar Rogelio Arballo
Excelente Lugar para hacer tus negocios mas rentables.
starstarstarstar Josue I Aguilar
Bonito
starstarstarstarstar Ale Gtz
Todo. OK
starstarstarstar Hugo Heras
Muy calido, Limpio , cada espacio muy bien pensado, con las amenidades de muy buen gusto. Tiene cafeteria adentro de Starbucks, restaurant, bar , buissnes center , salas para junta desde 2 hasta 160, 3 tipos de habitación amplias y bien decoradas. Me gusto mucho, no es tan grande lo hace muy accesible para trasladarte de una area a la otra. Al igual la distancia para los centros comerciales como Valle Oriente o Fashion Drive. Esta muy cerca el Tunel para trasladarte hacia el centro. El personal muy amable.
starstarstarstarstar Leticia Marcela Narvaez Espinosa
Muy calido, Limpio , cada espacio muy bien pensado, con las amenidades de muy buen gusto. Tiene cafeteria adentro de Starbucks, restaurant, bar , buissnes center , salas para junta desde 2 hasta 160, 3 tipos de habitación amplias y bien decoradas. Me gusto mucho, no es tan grande lo hace muy accesible para trasladarte de una area a la otra. Al igual la distancia para los centros comerciales como Valle Oriente o Fashion Drive. Esta muy cerca el Tunel para trasladarte hacia el centro. El personal muy amable.
starstarstarstarstar Leticia Marcela Narvaez Espinosa
Pessoal muito atencioso, check-in e check-out digital, os quartos são muito bons, cama king size muito confortável e conexão de internet muito boa para fazer Home Office
starstarstarstarstar Jaime Adrian Parra
Personal muy atento, check-in y check out digital, las habitaciones tienen muy buen tamaño, cama king size muy cómoda y muy buena conexión a internet par hacer Home Office
starstarstarstarstar Jaime Adrian Parra
Muito legal o curso lugar muito legal
starstarstarstarstar Erika Yaneth Cardona Garcia
Muy padre el curso muy agradable lugar
starstarstarstarstar Erika Yaneth Cardona Garcia
I got off to a rough start in Monterrey, where I was going for dental implants at a much more affordable price than I could get in the US. My T-Mobile hotspot had failed me a couple of miles across the border (yes, I had called from home to ensure I'd have service, but some miscommunication occurred), and thus I had no GPS entering Monterrey at rush hour. All I had to guide me were four words, 'Lazaro Cardenas," a street, and 'Fiesta Inn" (my hotel on that street), four little words to hold onto in ferocious traffic traversing from north to south that whole huge metropolis jammed into valleys between the Sierra Madre mountains. It was only luck, sheer luck, that I finally saw a freeway sign that said 'Lazaro Cardenas' and I gunned it and made the transition onto another hurtling freeway, and then only the grace of God that I glanced up from the mad rush around me and saw, surely a miracle, the sign 'Fiesta Inn' on an attractive building on the other side of the freeway. I exited and made my way back. I abandoned my car in the drop off and stumbled through the door. Two young women at the desk took me in with wide eyes, this elderly lady with her hair standing straight up, gasping 'bano!' (one word of the few I know in Spanish.) And Elena (said her nametag) took me by the hand and gently guided me to the lobby restroom, the first one I had seen since I crossed the border four hours back, there being no services whatsoever on that miserable toll road between Nuevo Laredo and Monterrey known as 85D. Then she sent someone for my luggage, walked with me to my car, guided me into the parking area. and got me to my lovely room, smiling and murmuring reassurances the while. My heart finally stopped pounding. I had made it!
This same young woman over the next four days made sure that I knew how to get to my dentist and back to the hotel without GPS, how to order soft foods from their kitchen after the implant surgery, and made sure I was comfortable as I recovered. The entire staff in fact was enormously kind in the most natural way. The cleaning service, the luxe linens (especially the selection of pillows!), the restaurant, all were above standard. The Fiesta Inn Monterrey Valle is simply wonderful. You will be blessed if Elena is still there and not promoted up the company ranks, because she's a gifted manager who clearly inspires her staff, and that's so rare. It's all about the people, and these particular people are first class.
starstarstarstarstar Janet Baker
O estacionamento é muito mal planejado. Quase não há espaço para um minicooperador e os carros dos vizinhos batem no seu ou você bloqueia a entrada. mas o hotel e a atenção são bons.
starstarstarstarstar Samuel G
É um hotel um pouco básico, mas com o necessário, pessoal limpo e muito simpático, boa wifi, um pouco escuro ao entrar à noite do estacionamento.
starstarstarstar Cecilia E
El estacionamiento esta muy mal trazado los cajones. Apenas y cabe un minicooper y los carros de los vecinos ya sea que te golpean el tuyo o literan te bloquean la entrada para entrar. pero el hotel y la atención esta bien.
starstarstarstarstar Samuel G
Es un hotel un poco básico, pero con lo necesario, limpio y el personal muy amable, wifi bien, un poco oscuro el entrar de noche por la parte del estacionamiento.
starstarstarstar Cecilia E
Nice place
starstarstarstarstar Ing Velez
Nice place, events, food, and more
starstarstarstarstar Ing. Velez
As instalações são adequadas, limpas e o tratamento é bom, mas o café da manhã é péssimo, o café é muito ácido, os chilaquiles que servem de guarnição não são frescos, a comida é insípida, as tortilhas são aquecidas no microondas. É uma pena, mas você come melhor em uma pousada de bairro, e o preço é alto para o que você ganha. Além do custo total do serviço, você encontra uma opção mais competitiva em outra rede.
starstarstar Martin Colin
Las instalaciones son adecuadas, limpias y el trato es bueno, pero el desayuno es muy malo, el café es muy ácido, los chilaquiles que dan de guarnición no son frescos, los alimentos son insípidos, las tortillas son calentadas en microondas. Es una pena pero comes mejor en una fonda de barrio, además que el precio es elevado para lo que recibes. Además que por el costo total del servicio, puedes encontrar una opción más competitiva en otra cadena.
starstarstar Martin Colin
Muy buenas habitaciones y muy amables , la comida en el restaurant es muy rica y te dan el mejor servicio, Todo esta muy limpio y seguro, Un gran hotel sin duda alguna, los encargados y empleados muy amables, buscan tu mejor comodidad, muybueno
starstarstarstarstar Yahel Lopez
Muy amables en el trato, excelente atención y muy limpio el hotel
starstarstarstarstar Julio Alonso
Very nice and affordable for the neighborhood. Best area in Monterrey.
starstarstarstarstar John Gardner
Nice Hotel, clean rooms very confortable.
starstarstarstarstar Gregorio Ramos
Was unimpressed with the hotel. Don't pay full rate.
starstarstar Trever St. Louis
Great place, they are doing a great job with the cleaning protocols, and despite having a small menu it's really tasty
starstarstarstarstar Adrián Bañuelos
The room was nice, the service was excellent, the surprice the staff gave us for our anniversary was so sweet and we loved it. The food is delicious. I wish they had more coffee in the room, but besides that I really recommend it.
starstarstarstarstar Moon Nova
The room felt warm and moist. We had the air on cold all day and when we came back at night the room was still not cold. It was so uncomfortable. The bedsheets felt almost damp. We couldn’t sleep like that therefore we had them come to check the air and they did some fixing but it was still not working. They gave us a different room and the air felt the same. It was so hot at night. This hotel needs new ac units or something because they do not work well! Breakfast is only free for two people, you have to pay for extra people. The chilaquiles were cold, we had to give a cool our plates to heat them up for us. When we were leaving, cars were parked along the side of the exit ramp wall, we drive a big truck so we BARELY fit when we were getting out. They should make more parking spots for the guests. I think it’s pricy for the service that we got.
star Kimberly Rodriguez
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