Have stayed here before, friendly staff, clean rooms. A bit dated, but services and facilities are comfortable.
More recently I needed to cancel a booking at short notice and the team arranged this & ensured I was not charged a penalty. Greatly appreciated and will rebook in April when I am well again.
starstarstarstarstar Kate
This place is reasonably priced, well located, easy to communicate with. I had to cancel my booking 9 days prior and they were very fair and helpful in the cancellation. That is important in today's uncertain environment!
starstarstarstarstar Bridget Robinson
My stay was really just OK. It is a 3 star hotel and it really shows. The customer service was average, some of the staff were not friendly and quite cold. I asked for a wake up call and did not get it. Breakfast can be offered but you are crammed in a small room with an army of people. Not great facilities, unattractive premises and very dull.
If you just want a place to sleep for an Auckland visit and all the decent hotels are crazy expensive, then this place could work. But don't expect all the bells and whistles. I was happy to quickly leave and check out.
starstar Andy D'Souza
Parmilla the chef makes excellent breakfast buffet which is free. She is very nice person. Rooms are very nice . Excellent central location near shops public transport. Excellent movie channels too.Would recommend people stay here if they visit Auckland
starstarstarstarstar Sudhir Rajagopalan
Making my way around all the hotels in Auckland, and this has, unfortunately, been the worst so far.
The woman at the front desk last night was lovely and is probably the only reason this isn't a one-star review.
The bed is really uncomfortable to the point where you can feel the springs as soon as you lie down.
The TV also weirdly doesn't get some channels unless you unplug the antenna, and even then, some channels get no signal whether it’s plugged in or not.
Breakfast is seemingly included, as I don't remember explicitly paying for it, which is satisfactory but extremely limited, (i.e. baked beans, hash browns, what I think was mushrooms, and sausages. There is also toast from a standard retail toaster, and your choice of Apple or Orange juice.)
The photos make the hotel look lovely, but disappointingly unlikely to visit again.
starstar Daniel W-J
English
Spanish
Portuguese
French
Armenian
Italian
